Question 1

What is the minimum order quantity (MOQ)?

Accepted Answer

We have no strict MOQ. We welcome single prototype orders as well as bulk production runs. Sample orders typically start from 1 unit.

Question 2

Can you manufacture from our drawings or sketches?

Accepted Answer

Absolutely. We can work from CAD files (DWG, DXF, STEP, STP), PDF drawings, hand sketches, or even verbal descriptions. We'll create professional CAD/3D models for your approval before production.

Question 3

What file formats do you accept for drawings?

Accepted Answer

We accept DWG, DXF, STEP, STP, IGES, PDF, and image files. If you only have a rough sketch or concept, we can create the technical drawings for you.

Question 4

Can you customize dimensions, materials, and colors?

Accepted Answer

Yes, all our cabinets are fully customizable — dimensions, materials (cold-rolled steel, stainless steel), surface treatment, color (any RAL color), cutouts, and internal configurations.

Question 5

What is your sample lead time?

Accepted Answer

Sample orders are typically completed and ready to dispatch within 5 working days from design approval, excluding shipping time. This is among the fastest in the industry.

Question 6

What is the bulk order lead time?

Accepted Answer

Bulk orders are typically completed within 15 working days, excluding shipping time. Exact timing depends on order quantity and complexity.

Question 7

Do you ship internationally?

Accepted Answer

Yes, we ship worldwide. Our facility is located just 50km from the nearest seaport, ensuring efficient logistics. We can arrange FOB, CIF, or door-to-door shipping.

Question 8

What IP ratings can you achieve?

Accepted Answer

We can manufacture cabinets rated up to IP67 (dust-tight and waterproof under temporary immersion). IP ratings are verified through testing.

Question 9

What materials do you work with?

Accepted Answer

We primarily work with cold-rolled steel and stainless steel, covering most industrial cabinet requirements. If you have specific material needs, let us know and we'll confirm feasibility.

Question 10

What quality control measures do you have?

Accepted Answer

We perform inspections at every key stage: incoming material verification, cutting dimension checks, bending angle verification, weld quality inspection, surface treatment assessment, and final dimensional verification before shipping.

Question 11

Do you have any certifications?

Accepted Answer

We are ISO 9001 certified for quality management. Our products meet relevant industrial standards. If you need specific product certifications (CE, UL, etc.), we can discuss options based on your requirements.

Question 12

What payment methods do you accept?

Accepted Answer

We accept T/T (bank transfer), and can discuss other payment arrangements for established partnerships. Typical terms are 30% deposit with balance before shipment.

Question 13

How can I get a quote?

Accepted Answer

Simply fill out our inquiry form, email us, or message us on WhatsApp with your requirements. We'll respond with a detailed quote within 24 hours.

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Ordering & Customization

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